I felt the gentleman who came up with the course was very knowledgeable in this area of de escalation techniques. I have worked in Local ER, Mental Health and worked with law enforcement in the ED with patients. I enjoyed the material given and have found it helpful and from experience feel it's accurate when it comes to de escalation strategies..

I really like how the de-escalation techniques were thought all the way through and unique. I can really tell that the CEO and founder have done his job in researching the most effective mechanisms of de escalation tactics to implement during a crisis.

Good de-escalation course. Thank you!

I was left with a very clear understanding of de-escalation strategies.

It was very informative verbal de-escalation training.

It was helpful and I feel like I learned a lot of de-escalation skills.

Great De Escalation technique.

At first I thought I would just let it play without listening just get through it, but I began to listen, he made so much since and broke down why he says what he says, hes an excellent speaker and crisis de escalation training instructor.

I thought the format and speaker were very good.

Liked the videos

The course was great and he kept me alert, therefore thats always a plus. I enjoyed the course.

Keep up the good work

The most informative and interactive de-escalation training online.

Very informative de escalation skills.

Thanks for the clear, and wonderful information on de escalation strategies.

The de-escalation techniques are good. My husband, my daughter and myself have taken courses from this company.

I enjoyed the topic! It was very helpful towards the profession I am in. I got a lot of extremely helpful de escalation tips and ways to de-escalate situations I have been in and I know I will be in the future. I feel more confident that I will be able to handle these types of situations better.

Very informative de escalation training online, learned a lot that will help on the job as well as in real life.

I thought Brendan did a great job of keeping it interesting and down to earth. Loved the de-escalation tactics examples and real language used.

I enjoyed all of this de escalation class because sometimes I tend to not hear what people are really saying, I hear certain words and automatically react to those certain words without really listening to what they are trying to say.

I enjoyed the videos and the printed hand book. I found them helpful and entertaining.

The videos shown were informative and engaging.

Blown away by the de escalation techniques and information presented through this course! The styles in which the way material, lessons, skills and techniques were presented were impeccable!!!! Amazing satisfactory status

Great explanation given of the best de escalation steps.

I wasn't sure what to expect with online de escalation courses like this, but it was really well done! thanks!

a lot of great and useful de escalation skills information

keep up with good job, you give de-escalation meaning

Loved it! Great de escalation class!

great lecture on verbal de escalation techniques