Crisis Prevention Intervention Training Online Courses

Are you looking for online Crisis Prevention and Intervention Training®  for certification? Click HERE for more information.

Utilized in 50 States across the USA in many different workplace environments such as: Hospitals, Schools, Corrections, Mental Health, Retail, Law Enforcement, and Corporate settings. Learn More!


  • We have numerous online as well as on-location training options.
  • Handle challenging, aggressive,  and violent people with the most effective, safe, and realistic methods available.
  • Utilized throughout the United States, and the USVI in Hospitals, Schools, Corrections, Law Enforcement, Group Homes, Corporate Security, Healthcare, and other settings.
  • Great options for Nurses (RN), Human Resource Professionals, Certified Nursing Aides (CNA), Mental Health Workers, Psychiatric Nurses, Psychiatric Technicians, Emergency Medical Technicians (EMT), Corrections Officers, Law Enforcement Officers, and more.
  • Individual certification / Group discounts.
  • Crisis intervention certification and crisis intervention class courses for professionals and institutions across all facets of society.

A Few Of Our Client Testimonials

“A highly recommended course, 10 out of 10. I am much more confident in my ability to handle verbal confrontation, and even violent individuals since attending this course. Excellent information, very clear, concise, easy to understand, and easy to implement program.”

-B. Collins, Probation Officer, VA

“Simple and respectful. The physical techniques taught will work in real crisis situations due to the ability to stabilize and control the aggressive and violent person. It maintains the sense of security for the individual and doesn’t impede their ability to breathe and calm down. CCG techniques are much better than those I learned in other programs.”

-A. Remley, Substance Abuse Counselor, VA

“Techniques were simple to perform, and are respectful to client and staff. It is a great new focus on handling crisis. Appropriate amount of time spent on stressing verbal intervention and safety, rather than going immediately to physical intervention. I thoroughly enjoyed the practical role-plays and learning to apply the techniques in real situations. I was looking for cpi training online, and found this program to be extremely helpful.”

-P. Schneeman, Training Coordinator, VA

“This is one of your recent students from your Train-The-Trainer course in CA. Frankly, you have your program on lock and are truly awe inspiring. Brendan, it’s obvious that you’re really on to something great here with CCG. Having your background, being as young, talented and as bright as you are, is definitely to your advantage. Your experience gives you a high level of credibility which is especially essential in training peace officers and professionals in the field of corrections.You represent the “new guard,” the future. “Old school” ways and knuckle dragging mentality no longer have a place or safe haven in DJJ. Your innovative, fresh take on tried and true principles, anchored with effective, safe techniques that are easy to learn, is like a breath of fresh air. Your emphasis on intrinsic change as opposed to punishment and compliance is right on point. You have been able to motivate even the most jaded staff to “think outside the box,” to be team oriented, confident, safe and in control during crisis situations with youthful offenders. Yours is a very powerful message indeed, one that is long overdue. Have a safe trip back home. Be well.”

-Karette F, Youth Corrections Counselor,CA

“I was looking for cpi certification online and found your crisis intervention certificate course to be exactly what I needed. Your crisis intervention worker training is second to none!”

-Allan Johnstone

CCG provides effective crisis prevention & intervention training certificate courses for threats found in nearly any workplace environment or institute.

crisis intervention training certification classes


We proudly provide certificate programs for  all 50 U.S. states and Canada –

Alabama, Al, Alaska, Ak, Arizona, Az, Phoenix, Arkansas, Ar, California, Ca, Colorado, Co, Connecticut, Ct, Delaware, De, Florida, Fl, Georgia, Ga, Hawaii, Hi, Idaho, Id, Illinois, Il, Chicago, Indiana, In, Iowa, Ia, Kansas, Ks, Kentucky, Ky, Louisiana, La, Maine, Me, Maryland, Md, Massachusetts, Ma, Michigan, Mi, Minnesota, Mn, Mississippi, Ms, Missouri, Mo, Montana, Mt, Nebraska, Ne, Nevada, Nv, Las Vegas, New Hampshire, Nh, New Jersey, Nj, New Mexico, Nm, New York, Ny, Nyc,  North Carolina, Nc, North Dakota, Nd, Ohio, Oh, Oklahoma, Ok, Oregon, Or, Pennsylvania, Pa, Rhode Island, Ri, South Carolina, Sc, South Dakota, Sd, Tennessee, Tn, Texas, Tx, Utah, Ut, Vermont, Vt, Virginia, Va, Washington, Wa, West Virginia, Wv, Wisconsin, Wi, Wyoming, Wy, Toronto, Edmonton Alberta, Calgary, Winnipeg, Ottowa, Halifax, Vancouver, Hamilton, Ontario, Bc, Newfoundland, Nova Scotia.

crisis prevention intervention certification online

Related Crisis Intervention Training Tags:

Crisis Prevention Training Online

  • crisis prevention information from Wikipedia
  • A scholarly article related to best practices and crisis intervention here

Excerpt From “Preventing Aggressive Behavior With Your Words” by Brendan King

“Give Respect, Get Respect”

A number of years ago, we were conducting training sessions with a particular client in the upper northeast. We were discussing power, control, and possibly violent crisis situations. We were, specifically, going over the type of situation where people felt they had to draw a line or “make a stand” so to speak.

One gentleman made an interesting comment.  “You know Brendan,” he said, “When it comes to the kids here, I don’t give them respect until they earn it.”

At the time my first thought was, Wow! Sounds like a real bundle of joy to work with.  His attitude surprised me quite a bit, as you might imagine, as one of the first things we learn in dealing with people in a hospital or treatment setting is to treat them with dignity and respect. I knew in that moment that my work was cut out for me.  This gentleman was a supervisor, and had been at the facility for a long, long time. It was apparent that he was very set in his ways. Regardless of the fact that my company had been brought to this organization by the State to help fix their crisis response, his attitude was clear that he didn’t think he had much to learn, and already had all the answers.  As I quickly gauged the other faces in the room (about 25 or so), it was clear that most of the rest of them didn’t agree with his comment, though they were not free to speak up out of fear of retaliation from this supervisor.

It made for an interesting next 30 minutes as I opened the conversation up and gently let him know I thought his attitude towards non dignity and non respect was not helpful, and likely led to the issues they currently had, and that we were called there to fix.  Let’s just say, I wish I had that conversation recorded.  Anyhow, this attitude within him had developed to this point for whatever reason. He had been in the industry a long time and maybe he was just burned out. I don’t know the reason, but he’d come to a point where he felt he didn’t have to show respect to anyone until that person had earned it.  I wonder how many others feel that same way. Do you?

Whether you learn crisis prevention training online or in one of our classrooms these are the type of valuable lessons you can expect to learn from our courses. Crisis intervention courses are the proven way to learn to handle aggressive and violent individuals with a non threatening technique.

Trust your Instincts

You’ve heard before that you should trust your instincts. You’ve heard it from self-defense pioneers, you may have heard it from a guy by the name of Gavin de Becker, and you’ve even read his book, The Gift of Fear.  This is often addressed during our certification online and instructor training.

Trust your instincts. Your body has a built-in survival system. A gentleman, who I deeply respect and admire is Tony Blauer. He’s the founder of Blauer Tactical Systems Personal Defense Readiness Spear System. Check him out on YouTube, it’s fantastic stuff. He teaches a personal defense system that takes what your body wants to do naturally (in an ambush type situation) and converts that action into a combative application for self-defense.

If you have any interest in that subject, please look him up.  Also in his system, he talks about how your instincts and your body will let you know when something is off. When you walk into the unit of a facility or correctional institution and feel something isn’t right. There’s a tension in the air. You can feel it. You can almost taste it. Those of you with experience know what I’m talking about.

As you gain experience in the industry, you realize there are certain behaviors you pick up on. These may be things you see happening out on the unit or right in front of you, and you recognize that something’s not right; something’s off. The only thing I ask you to do in those cases, is to trust it. You can go through all kinds of training and other really cool stuff, you can read all kinds of great books, but the reality is that your body has a built-in survival system, and if something feels wrong, it probably is wrong.

Interestingly, women are usually better at this than men. As an example, you go out on a blind date. How quickly can you tell that the date should have never happened? The appetizers are not even out yet, and you’re sure you’re not going to make it to dinner. How long does it take? Most women will say, “About ten to fifteen seconds, maybe a minute or two at the most.” They know almost immediately that something is wrong/off.  Men are a bit more optimistic in those situations, and the conversation goes a bit more in-depth even if only internally.  That hesitation can cost us our life in other scenarios.

I encourage you to use that same concept when you’re dealing with someone in crisis. If you feel like you’re too close, if it feels a little uncomfortable, if it feels like the position you’re in is not safe for the situation, get out of there. Move. Get to a better spot.  We like to say in the tactical world “Get off the X!” The “X” is where you are right at that moment, which is making your vulnerable or off-balance, or distracted due to that uneasy feeling. Move to a different place. Instead of staying put and not doing anything, use that feeling as your signal to move and change it up.

You’re in Good Hands

“You’re in good hands.” It sounds good when it comes from the gentleman announcing the commercial, doesn’t it? It sounds reassuring. Well, the beauty of that statement is that it is reassuring. It gives you the feeling that, “Hey, somebody’s looking out for me.” In the case of the commercial, there’s been a car accident and the pressure of taking care of the car after the accident is on somebody else’s shoulders. You can relax. You can lower your anxiety. Someone else will take care of everything.

The same is true in crisis intervention. You’re in good hands, even when you’re dealing with somebody in crisis and they’re upset. I remember that I am in good hands along with the knowledge that the outcome is assured. What? The outcome is assured? How can you say that? I hear you thinking. You’re right, the crisis could go in a million different directions. Maybe somebody gets injured or somebody gets into a physical hands-on situation. Maybe it gets de-escalated. It’s true that we have no guarantees but having your crisis intervention certification will go a long way in ensuring that you are prepared. However, when I approach a situation I remember that I have effective training. I’ve trained to the best of my ability for this given situation. I rely on that training, just like you will learn during our training once you receive your crisis intervention certificate.

In addition, I have a group of co-workers with me who are going to be supportive. They are going to help me through this situation. Hopefully, I work for an organization that’s also trying to help me to do a better job for those consumers with whom I’m working. So, if I put all those things together, I can walk into a situation and say, with confidence, “The outcome is assured.” In potentially any situation, I’m able to recognize that I may not know, exactly, how it’s going to turn out, but I know I’m going to be okay. I’ve got a team with me and, together, we’re going to deal with whatever happens. Whether it’s a simple de-escalation, or something that may become physical, the team and I are going to deal with it.

The fact that I have confidence in my training, confidence in my team, and confidence in the organization for which I work, means I can go into the situation with much less anxiety, much less stress, much less worry, and the confidence that the outcome is assured. I’m in good hands, I’ve got a good team, and we’re going to take care of this situation. Of course, everything I do to lessen my own anxiety will be communicated and visible to the person I’m trying to help.

In short, quality training, a quality team, and a quality organization equals effective de-escalation where the outcome may not be known immediately, but it can be assured. Get your de-escalation training today to be prepared and meet your crisis intervention certification requirements.

Crisis Consultant Group, LLC

Richmond, VA USA

Phone: Toll Free: 1-866-978-9990