Human Factors - Sentinel Events: Death and Permanent Loss The Joint Commission on Healthcare Accreditation just released its latest findings on Sentinel Events. Here at CCG we always make sure to study the results and attempt to determine how these results can impact and improve our training curriculum to better serve our clients. In the latest data reported, there was information provided purporting how "Human Factors" resulted in death or loss of function as they were considered a "root cause". The JC defined "Human Factors" as: "Staffing levels, staffing skill mix, staff orientation, in-service education, competency assessment, staff supervision, resident supervision, [...]
About Brendan KingWith over 2 decades of experience working on the front lines dealing with crisis situations in Mental Health, USMC, Law Enforcement and Tactical Operations, CEO and Founder, Mr. Brendan King has made his passion his mission. Training around the globe, he has dedicated his life towards trying to help others stay safe amidst chaos. Information, perspectives, and ideas are considered "a" way, not the "only" way. Feedback is always welcome. Please email him through this site.
During any crisis encounter, safety is paramount. Maintaining a calm and professional environment during the actual situation may be achieved by focusing on these components and ensuring they are considered part of a responders strategy.
Understanding how a crisis intervention model works is important. Recognizing the importance of effectively training the model to motivated and willing participants, is even more critical.
Conflict Resolution - Preventing Tragedy In The Workplace Understanding patterns of escalation and utilizing preventative measures to resolve conflict in the workplace should be an ongoing component of any workplace violence prevention training curriculum. Much has been said in recent times regarding what we as a society should be doing to try and prevent, deter, or otherwise stop Active Shooter (AS) and similar workplace violence incidents. One key component to this effort should be that we spend considerable time and energy learning how to recognizing crisis behavior and conflict long before an individual decides to act out. This can be achieved [...]
Active Shooter Response - The Findings from a Master Instructor Why don’t we seem to be making an impact on the number of active shooter incidents that are happening? Are we focused in the wrong areas? Possibly. Is it because there are major breakdowns in our mental health, corrections, and safety programs? Acknowledged. Is it because we don’t have dedicated people and first responders trying to prevent these situations from occurring? No. We do have that. We can all answer these questions fairly quickly and easily, yet it is something deeper and something less easy to admit out loud. We simply [...]
Crisis Intervention Techniques – Setting Boundaries Starting my professional career in the mental health industry as a psych-tech when I was 19 years old, I had no real idea of the challenges that I would encounter working with Dually Diagnosed and At-Risk Youth. I had no real understanding of what crisis intervention techniques were. I knew I wanted to help kids get on the right path, and find the hope they needed to move through adversity. What I didn’t know was just how exhausting trying to help them would be. Over 20 years later, I can look back and see how [...]