Crisis Prevention and Intervention Training Courses

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online crisis intervention training customers


  • Numerous Video and Web-based online training options
  • Handle challenging and aggressive persons with the most effective, safe, and realistic methods available
  • Our service is utilized in 27 States around the USA & Canada/ Hospitals, Schools, Corrections, Law Enforcement, Group Homes, Corporate Security, Healthcare, and other settings
  • Individual certification / Group discounts


Choose your On-Location or Online training options:

On-Location Training Options


Online Training Options




Our Service, Crisis Intervention Certification- How Does It Help?

For someone working in an environment where they are prone to be verbally assaulted, physically assaulted, or are having to deal with challenging behavior on a routine or occasional basis, gaining Crisis Intervention Certification can be a game changer. The training curriculum provides numerous tools, skills, and techniques to effectively and safely de-escalate individuals who have become hostile and/or threatening, all without having to utilize harmful or violent responses that could lead to unintentional harm.

During a crisis situation, it is typical to have one or more “responders” present or nearby to deal with or intervene with the individual who is escalated. Ensuring that these responders are acting in the most efficient and effective way during these stressful times is vital.

Effective Crisis Intervention Certification training will cover numerous topics such as:

* How to identify causes of challenging behavior

* Recognizing when verbal altercations are leading to physical violence

* Determining exactly when to intervene

* How to immediately calm hostile behavior and outbursts

* Assisting with multiple persons at once

* Motivating disagreeable individuals

* Understanding professional distance and how to remain unbiased during interventions

* Maintaining a calm, professional, and respectful attitude towards individuals in crisis

* Handling internal anxiety and fears when intervening

* Physical escape and evasion techniques

* Non-violent physical intervention methods to prevent, stop, and/or contain violent persons

Also, by attending or viewing a Crisis Intervention Certification course, an employee currently working in the industries mentioned above (as well as others not mentioned) will gain a valuable credential to their CV or Resume for their current and future positions.

Crisis Intervention Certification – May Be Required

Crisis intervention training and crisis intervention certification is rapidly becoming a standard requirement for those working in the healthcare, human services, and related fields, and is currently considered a Best Practice and a required part of industry Accreditation from organizations such as Joint Commission, CARF, Centers for Medicaid and Medicare, the American Correctional Association, and others.

This type of training can be found online and taught live for organizations around the country and the world. If you are seeking out certification for yourself or your co-workers please take a moment to review our website for more information on how this valuable training will benefit you and those you serve.

4 Principles For Selecting The Right Crisis Intervention Training Service

Choosing the right Crisis Intervention Training vendor to provide crisis intervention training, conflict resolution training, or online crisis intervention and prevention training for your employees is critical.

To assist you in making the choice, we thought we would share the process we use as a company to arrive at a logical and practical decision. We strive to use these 4 principles when considering taking on new projects, curriculum enhancements, or general choices we have to make regarding the correct path for us to take. As we are entrusted with ensuring the safety of employees and consumers through our training services, we do not take on the task without focus and dedicated concern. If you are the individual responsible for choosing a training vendor for your organization, we encourage you to use these four principles as a guide.

Taken from Theodore Hesburgh, former President of Notre Dame University:

  • Don’t make decisions because they are EASY

  • Don’t make decisions because they are CHEAP

  • Don’t make decisions because they are POPULAR

  • Make decisions because they’re RIGHT

We strive to incorporate these principles here at CCG daily, and encourage you to do the same when choosing the best vendor to train your employees in these critical topics.

  1. Don’t make decisions because they are EASY: Choosing the proper vendor can mean the difference between ensuring someone’s physical safety and costly liability, which could destroy an organization with one incident handled ineffectively. The process of determination should not be as simple as, “Search the internet, find the best looking website, call them, and hire them.”

  2. Don’t make decisions because they are CHEAP: We are surely not the most expensive in our industry, nor are we the cheapest. We know we offer a great product and our training is unparallelled, according to our clients. We always try to work with potential customers to stay within their budget and timelines. If you are looking for the “cheapest” or are “just trying to satisfy licensure requirements,” you ought to look elsewhere, as we provide much better quality and effectiveness then a vendor only seeking to profit from your training expenses.

  3. Don’t make decisions because they are POPULAR: There are a few major players in our industry. As with any product on the shelf, once one realizes they are often paying much more then what is fair for the “Brand Name” you open your mind to other alternatives. Often the potentially “lesser known” solution may, in fact, provide a far superior product.

  4. Make decisions because they’re RIGHT: Ensuring your employees and consumers safety is by far the most important aspect of crisis intervention and conflict resolution training. Choosing the safest, most effective, and progressive vendor to provide this training is of vital importance. Choose CCG because you are making the best choice as well as the RIGHT one.

CCG provides effective training for threats found in nearly any environment.

  • crisis intervention training online
  • crisis prevention intervention training programs
  • crisis prevention information from Wikipedia
  • definition of a crisis
  • A scholarly article related to Best Practices and crisis intervention here

Call us today for more information Toll Free at: 1-866-978-9990