Company Bio

About Crisis Consultant Group

hands-and-globe

Providing the safest, most effective and realistic Crisis Intervention Training in the industry, guaranteed.

What began as a simple attempt to create more effective techniques to deal with challenging or aggressive persons quickly evolved into a movement of changing and improving basic human interaction across the globe. Our Master Instructors are available to travel to any location and any time in order to assist facilities seeking to better handle challenging and/or aggressive persons. Past courses have stretched coast to coast in the USA, from the snow-covered streets of Bangor, Maine to the warm ocean breezes of Ventura, California. In recent years, CCG has received inquiries for training services from locations as remote as Northern Nigeria, and as currently hostile as Kabul, Afghanistan. Crisis situations have no boundaries; the need for effective training is a global need.

For those agencies that would prefer to send their employees to us, we often make use of a unique training location geared towards adult learning. Building superior competency in a refreshing environment is the goal. Utilizing a nationally recognized conference center, set on a secluded wildlife sanctuary surrounded by 2,500 lush rural acres in Northern Virginia. Many staff who have experienced this “business trip” jokingly referred to it instead as a “working vacation.”

Based in Richmond, VA, we are conveniently located within a short drive from Washington, DC and nearby Reagan National and Dulles International Airport. The Crisis Consultant Group, LLC (CCG) is a Veteran owned and operated, independent small business, striving to improve how crisis situations are handled on a person to person, “front line” basis.

CCG is a company built on first-hand experience dealing with emergencies within the workplace. Our first priority is the safety of responders to crisis, while maintaining professionalism throughout an escalating situation. Offering individualized crisis prevention training and on-going risk management consultation upon request, we maintain a superior level of customer service and specialized attention with our clients, taking a “listen first, answer last” approach.  We listen to your organizational needs, while taking time to identify difficulties and challenges that exist, long before we try to jump in and “fix things.”

How We help

• Creates A Safer Workplace
• Decreases Restraints
• Reduces Workman’s Compensation Claims
• Reduces Injuries
• Builds Confidence
• Improves Communication

Company Info

• Licensed with VA SCC
• Registered and Fully Insured
• Better Business Bureau – A+ Rating
• DUNS# 804280969
• Veteran Owned and Operated
• GSA CAGE Code# 6UF57

Our Mission

  • To provide the safest, most effective, and realistic verbal and physical crisis intervention methods and techniques in the industry.
  • To assist organizations and their employees prevention, de-escalation, deterrence, containment or control of challenging or aggressive persons in the workplace.

Our proven techniques will transform the level at which an organization’s staff members interact during crisis by creating a more self-assured, confident, and prepared workforce secure in their ability to handle emergency situations. We strive to empower these individuals by instilling the skills necessary to make split-second decisions that ensure the well-being of staff members involved as well as protecting the dignity and respect of those they serve.

CCG Marketing Packet – 2014

Our Staff

We take pride in the fact that we are what the industry would consider a “Small Business.” Having grown from our first client in Virginia to now being utilized in 25 states across the nation, we haven’t forgotten our “roots.” Customer service remains a priority.

  • Send us an email, and you will have a response within 24 hours.
  • Call us during business hours (or not) and we will respond within 24 hours.
  • We customize each and every course making sure to meet your exact needs.
  • We have a long list of satisfied clients with whom we encourage you to contact.

Please take a moment to read through the bios below to find out more about the CCG team. You will see the wide range of experience, education, and training that stands behind every course we offer.

Standards Alignments

The Crisis Consultant Group, LLC training curriculum has been designed to provide the safest, most realistic, and immediately effective techniques and theories regarding crisis intervention, while continually striving to either meet or exceed the various accreditation standards, regulations, and legislation put forth by numerous governing bodies for the industry.

Please click on the links below to see exactly how our training courses align themselves with these standards:

Our curriculum has been independently reviewed and approved by the following organizations:

  • MN Department of Education – MN Public Schools
  • CT Department of Children and Family Services
  • VT Board of Education
  • CA Department of Juvenile Corrections
  • ME Department of Juvenile Corrections
  • The MITRE Corporation
  • University of Arizona Medical Center

 

Client Testimonials

“A highly recommended course, 10 out of 10. I am much more confident in my ability to handle verbal confrontation since attending this course. Excellent information, very clear, concise, easy to understand, and easy to implement.”
B. Collins
— Probation Officer, VA
“Simple and respectful. The physical techniques taught will work in real crisis situations due to the ability to stabilize and control the aggressive person. It maintains the sense of security for the individual and doesn’t impede their ability to breathe and calm down. CCG techniques are much better than those I learned in other programs.”
A. Remley
— Substance Abuse Counselor – VA
“Techniques were simple to perform, and are respectful to client and staff. It is a great new focus on handling crisis. Appropriate amount of time spent on stressing verbal intervention and safety, rather than going immediately to physical intervention. I thoroughly enjoyed the practical role-plays and learning to apply the techniques in real situations.”
P. Schneeman
— Training Coordinator – VA
“This is one of your recent students from your Train-The-Trainer course in CA. Frankly, you have your presentation on lock and are truly awe inspiring. Brendan, it’s obvious that you’re really on to something great here with CCG. Having your background, being as young, talented and as bright as you are, is definitely to your advantage. Your experience gives you a high level of credibility which is especially essential in training peace officers and professionals in the field of corrections.You represent the “new guard,” the future. “Old school” ways and knuckle dragging mentality no longer have a place or safe haven in DJJ. Your innovative, fresh take on tried and true principles, anchored with effective, safe techniques that are easy to learn, is like a breath of fresh air. Your emphasis on intrinsic change as opposed to punishment and compliance is right on point. You have been able to motivate even the most jaded staff to “think outside the box,” to be team oriented, confident, safe and in control during crisis situations with youthful offenders. Yours is a very powerful message indeed, one that is long overdue. Have a safe trip back home. Be well.”
Karette F
— Youth Corrections Counselor – CA

“Techniques were simple to perform, and are respectful to client and staff. It is a great new focus on handling crisis. Appropriate amount of time spent on stressing verbal intervention and safety, rather than going immediately to physical intervention. I thoroughly enjoyed the practical role-plays and learning to apply the techniques in real situations.”
P. Schneeman
— Training Coordinator – VA
“Simple and respectful. The physical techniques taught will work in real crisis situations due to the ability to stabilize and control the aggressive person. It maintains the sense of security for the individual and doesn’t impede their ability to breathe and calm down. CCG techniques are much better than those I learned in other programs.”
A. Remley
— Substance Abuse Counselor – VA