Verbal Crisis Intervention Training (Non-Violent) 2018-07-02T15:14:20+00:00

Crisis Prevention & Intervention Training®

  • Verbal De-escalation training

  • Non-threatening, non-confrontational techniques

  • Competency-based for enhanced retention

  • Certificates upon completion

Meets and Exceeds Best Practice Guidelines of: Joint Commission, CARF, CMS, CWLA and others.  Utilized across the USA and internationally. (Full-day course pricing shown, shorter options available)

Questions? Call Now! 1-866-978-9990

Full Course Details 2018-05-25T20:30:48+00:00

CCG’s Crisis Prevention and Intervention Training ® provides a highly engaging and interactive training experience.  Use of lecture, video, multimedia instruction, combined with practical exercises and final testing.  This course is offered in 2 hour, 4 hour, or 8 hour formats depending on type of organization, depth of training desired, and budget demands.  This course has been heavily utilized across the USA, Canada and Internationally, and is found in nearly every type of workplace setting.


Topics include:

  • Understanding Precursors To Crisis
  • Motivating Persons In Crisis
  • Handling Passive Non-Compliance
  • Professional Distancing
  • Building Rapport
  • Trauma Informed Care And How It Relates To Crisis Intervention
  • Remaining Unbiased During Interventions
  • Maintaining Your Calm During Crisis
  • Recognizing When Challenging Situations Are Leading To Violence
  • Interpreting body language and recognizing signs of crisis and escalation
  • Effective tips for Conflict Resolution
  • The 5 Steps to De-escalation
  • The SOLVE Solution™
  • And more–

Training includes:

  • Course handbook
  • Additional PDF course handouts
  • Final review and testing
  • Certificate of completion

This course is in alignment with Best Practices, and meets and/or exceeds Accreditation standards and guidelines for organizations such as;

  • Joint Commission on Accreditation
  • OSHA General Duty / Workplace Violence Prevention Clause
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Centers for Medicare/Medicaid (CMS)
  • US Dept. of Education
  • Child Welfare League of America (CWLA)

More questions?  Please call us!

Verbal De-escalation Training

$74500Per Person
  • Min. of 6 Students Per Session | Discounts Available

Crisis Prevention & Intervention Training®

  • Verbal & Physical Crisis Intervention

  • 1-Day & 2-Day Options

  • Safely stop, contain, and prevent physical harm

  • Maintains dignity and respect for all

  • Least-restrictive methods

There is a practical review and competency-based testing upon conclusion of course for certification.  Certification lasts for one year.

(Technique Details: HERE)   Questions? Call Now: 1-866-978-9990

Full Course Details 2018-05-25T20:30:48+00:00

CCG’s Crisis Prevention and Intervention Training ® provides a highly engaging and interactive training experience.  Use of lecture, video, multimedia instruction, combined with practical exercises and final testing.  This course is offered in 2 hour, 4 hour, or 8 hour formats depending on type of organization, depth of training desired, and budget demands.  This course has been heavily utilized across the USA, Canada and Internationally, and is found in nearly every type of workplace setting.


Topics include:

  • Understanding Precursors To Crisis
  • Motivating Persons In Crisis
  • Handling Passive Non-Compliance
  • Professional Distancing
  • Building Rapport
  • Trauma Informed Care And How It Relates To Crisis Intervention
  • Remaining Unbiased During Interventions
  • Maintaining Your Calm During Crisis
  • Recognizing When Challenging Situations Are Leading To Violence
  • Interpreting body language and recognizing signs of crisis and escalation
  • Effective tips for Conflict Resolution
  • The 5 Steps to De-escalation
  • The SOLVE Solution™
  • And more–

Training includes:

  • Course handbook
  • Additional PDF course handouts
  • Final review and testing
  • Certificate of completion

This course is in alignment with Best Practices, and meets and/or exceeds Accreditation standards and guidelines for organizations such as;

  • Joint Commission on Accreditation
  • OSHA General Duty / Workplace Violence Prevention Clause
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Centers for Medicare/Medicaid (CMS)
  • US Dept. of Education
  • Child Welfare League of America (CWLA)

More questions?  Please call us!

Physical Crisis Intervention (Nonviolent)

Verbal & Physical Intervention Training

$94500Per Person
  • Min. of 6 Per Session | Group Discounts Available

Facility Trainer Certification

  • Most preferred training format

  • Teach additional staff at your facility

  • Year-round training support

  • Access to teaching materials, videos, PDF’s, facilitator guides

Authorization to train internal facility employees at minimal cost to your organization.  Learn to tailor course curriculum and scenarios to meet the needs of your organization.  Learn to develop your own teaching style, increase competence among students, and increase ability to perform and teach verbal and physical intervention techniques.

Questions?  Call Now! 1-866-978-9990

Certified Facility Trainer

$189500Per Person
  • Min. of 6 Per Session | Large Group Discounts Available

Independent Affiliate Trainer Program

This intensive, 5-Day Independent Affiliate Trainer Program (IATP) immerses participants in highly engaging and dynamic training which prepares them to provide training and certification to other organizations and employees. 


Participants will be provided: 

  • Industry Leading Instruction

  • All Teaching Materials

  • Complete Facilitator guides

  • Course Lesson plans & Video tutorials

Deliver industry leading Crisis Prevention and Intervention Training® courses to companies and employees that are in desperate need of Crisis Prevention and Intervention Training and Workplace Violence Prevention courses.


  • Days 1-3 include: Verbal, Physical and Train-the-Trainer curriculum
  • Day 4 includes: The SOLVE™ and EMPOWER™ Workshop curriculums
  • Day 5 includes: Affiliate Training (Advertising, Marketing, Social Media and Related Business Development training)

Gain the legal authorization to offer courses for profit under the CCG nationally and internationally recognized banner. 

Space is limited, and held once a year in Richmond, VA conveniently within minutes of Richmond International Airport, and 2 hours south of Washington DC.  

More Information?  Register HERE!

crisis intervention training certification classes

Crisis Consultant Group, LLC

Richmond, VA USA

Phone: Toll Free: 1-866-978-9990

Web: www.crisisconsultantgroup.com