Verbal Crisis Intervention Training (Non-Violent) 2018-09-25T16:52:46+00:00

Verbal De-escalation Training

$94900Per Person
  • Min. of 4 Students | Group Discounts Available

Crisis Prevention & Intervention Training®

  • Verbal De-escalation training

  • Non-threatening, non-confrontational techniques

  • Competency-based for enhanced retention

  • Certificates upon completion

Meets and Exceeds Best Practice Guidelines of: Joint Commission, CARF, CMS, CWLA and others.  Utilized across the USA and internationally. (Full-day course pricing shown, shorter options available)

Questions? Call Now! 1-866-978-9990

Verbal De-escalation Course Details 2018-09-25T16:49:47+00:00

CCG’s Crisis Prevention and Intervention Training ® provides a highly engaging and interactive training experience.  Use of lecture, video, multimedia instruction, combined with practical exercises and final testing.  Length of course can be customized based on organization, depth of training desired, scheduling, and budget demands.  This course has been heavily utilized across the USA, Canada and Internationally, and is found in nearly every type of workplace setting.


Topics include:

  • Understanding Precursors To Crisis
  • Motivating Persons In Crisis
  • Handling Passive Non-Compliance
  • Professional Distancing
  • Building Rapport
  • Trauma Informed Care And How It Relates To Crisis Intervention
  • Remaining Unbiased During Interventions
  • Maintaining Your Calm During Crisis
  • Recognizing When Challenging Situations Are Leading To Violence
  • Interpreting body language and recognizing signs of crisis and escalation
  • Effective tips for Conflict Resolution
  • The 5 Steps to De-escalation
  • The SOLVE Solution™
  • And more–

Training includes:

  • Course handbook
  • Additional PDF course handouts
  • Final review and testing
  • Certificate of completion

This course is in alignment with Best Practices, and meets and/or exceeds Accreditation standards and guidelines for organizations such as;

  • Joint Commission on Accreditation
  • OSHA General Duty / Workplace Violence Prevention Clause
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Centers for Medicare/Medicaid (CMS)
  • US Dept. of Education
  • Child Welfare League of America (CWLA)

More questions?  Please call!

Physical Crisis Intervention (Nonviolent)

Verbal & Physical Intervention Training

$139900Per Person
  • Min. of 6 | Group Discounts Available

Crisis Prevention & Intervention Training®

  • Verbal & Physical Crisis Intervention

  • 1-Day & 2-Day Options

  • Safely stop, contain, and prevent physical harm

  • Maintains dignity and respect for all

  • Non-violent & least restrictive techniques

There is a practical review and competency-based testing upon conclusion of course for certification.  Certification lasts for one year.

(Technique Details: HERE)   Questions? Call Now: 1-866-978-9990

Physical Intervention Course Details 2018-09-25T16:55:46+00:00

Building off the aforementioned Crisis Prevention and Intervention Training®, CCG Master Instructors provide additional instruction on the highly effective, realistic, and proven physical intervention passive restraint techniques for emergencies.

When organizations are faced with challenging and/or physically aggressive behavior, staff need to be fully prepared to prevent, mitigate, and contain such behavior through safe and realistic methods.  CCG’s proprietary physical intervention methods combine industry recognized Best Practices with the most advanced physical protection and restraint methodology in the industry.

Techniques taught empower employees to safely protect themselves and the individual in crisis, while eliminating the chance of harm within seconds.  Proven across the country in a myriad of highly violent and dangerous environments, the Calm Every Storm physical intervention techniques are unparalleled in effectiveness, ease of use, and retention.

More details on the actual techniques can be found HERE.  For additional information, please contact us directly to speak on our solutions.

This training provides a highly engaging and interactive training experience.  Use of lecture, video, multimedia instruction, combined with practical exercises and final testing.  Length of course can be customized based on organization, depth of training desired, scheduling, and budget demands.  This course has been heavily utilized across the USA, Canada and Internationally, and is found in nearly every type of workplace setting.


Topics include:

  • Recognizing Warning Signs of Physical Violence
  • Utilizing a Team Approach
  • Escaping and Evading Aggressive Attacks
  • Mental Preparation for Emergencies
  • Understanding Positional Asphyxia, Excited Delirium, and Related Risk Factors
  • Switch Outs (Replacing Staff Without Loss of Control)
  • Transitions To Alternative Restraint Methods (If Applicable To The Organization)
  • Release Strategies
  • And More!

Training includes:

  • Course handbook
  • Final review and competency testing
  • Certificate of completion

This course is in alignment with Best Practices, and meets and/or exceeds Accreditation standards and guidelines for organizations such as;

  • Joint Commission on Accreditation
  • OSHA General Duty / Workplace Violence Prevention Clause
  • Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Centers for Medicare/Medicaid (CMS)
  • US Dept. of Education
  • Child Welfare League of America (CWLA)

More questions?  Please call!

Certified Facility Trainer

$244900Per Person
  • Min. of 4 Per Session | Large Group Discounts Available

Facility Trainer Certification

  • Most preferred training format

  • Teach additional staff at your facility

  • Year-round training support

  • Access to teaching materials, videos, PDF’s, facilitator guides

Authorization to train internal facility employees at minimal cost to your organization.  Learn to tailor course curriculum and scenarios to meet the needs of your organization.  Learn to develop your own teaching style, increase competence among students, and increase ability to perform and teach verbal and physical intervention techniques.

Questions?  Call Now! 1-866-978-9990

crisis intervention training certification classes

Independent Affiliate Trainer Program

This intensive, 5-Day Independent Affiliate Trainer Program (IATP) immerses participants in highly engaging and dynamic training which prepares them to provide training and certification to other organizations and employees. 


Participants will be provided: 

  • Industry Leading Instruction

  • All Teaching Materials

  • Complete Facilitator guides

  • Course Lesson plans & Video tutorials

Deliver industry leading Crisis Prevention and Intervention Training® courses to companies and employees that are in desperate need of Crisis Prevention and Intervention Training and Workplace Violence Prevention courses.


  • Days 1-3 include: Verbal, Physical and Train-the-Trainer curriculum
  • Day 4 includes: The SOLVE™ and EMPOWER™ Workshop curriculums
  • Day 5 includes: Affiliate Training (Advertising, Marketing, Social Media and Related Business Development training)

Gain the legal authorization to offer courses for profit under the CCG nationally and internationally recognized banner. 

Space is limited, and held once a year in Richmond, VA conveniently within minutes of Richmond International Airport, and 2 hours south of Washington DC.  

More Information?  Contact Us Today!

Crisis Consultant Group, LLC

Richmond, VA USA

Phone: Toll Free: 1-866-978-9990

Web: www.crisisconsultantgroup.com