DATE: September 20th, 2017
TIME: 1:00pm to 1:30pm
TOPIC: 5 Steps To De-escalation
Join fellow professionals for a free 30 minute webinar outlining the 5-Steps to De-escalation™ method to calm, de-escalate and mitigate nearly any crisis.
You Will Learn:
- How to identify threats early
- What not to say during a crisis
- Words that persons in crisis need
- How to know when you are on the right track
- Simple body language cues that calm others
- And more!
Led by CEO and Founder, Mr. Brendan King this live-taught webinar not only will be engaging and highly informative, but will leave you will a proven 5 step process to resolve crisis situations you may face in the future.
This month’s focus is on dealing with high-stress and high threat situations while maintaining composure and encouraging communication and building rapport.