Staff training, accompanied by organizational and environmental safety measures, contributes significantly to the prevention and reduction of aggressive events, as well as to the creation of a work culture in which people are treated with respect by colleagues and superiors and where the work is recognized as a supreme good. Learn about our cpi nursing certification at our cpi nursing certification page.
Correct management action by health departments, staff training, study of the phenomenon and modification of the environment are the main elements on which to intervene to ensure that the behaviors and environments where care and assistance are as suitable as possible for both users and operators to guarantee their safety. Preventing acts of violence against health workers therefore becomes one of the main objectives in order to favor the elimination or reduction of the risk conditions present and allow the operators to acquire skills in assessing and managing such events when they occur.
In November 2007, the Ministry of Health issued Recommendation 8, in order to prevent acts of violence to the detriment of health workers, through the implementation of measures that allow the elimination or reduction of the risk conditions present and the ‘acquisition of skills by them.
According to article 28 of Legislative Decree 81/08, each health facility should develop and implement a violence prevention program, the purpose of which is to spread a zero tolerance policy towards acts of violence, physical or verbal, in health services. and make sure that operators, patients and visitors are aware of this policy, thus encouraging staff to promptly report incidents and suggest measures to reduce or eliminate risks, facilitating coordination with the police or other entities that may provide valuable support to identify the best strategies.
Unfortunately, in the last ten years, aggressive behaviors towards nurses and health personnel have significantly increased and the social and health services that must respond to contain and treat them, they find themselves unprepared to face them appropriately, above all due to the inadequacy of the structures and means available. According to the international literature, aggressive attitudes would have an indirect effect on the quality of care provided, as operators tend to spend less time on aggressive patients or do so less willingly. Professional training is considered by health professionals to be the most useful strategy to increase their skills, in fact, it can improve the reactions of nurses to aggressive episodes, providing prevention techniques, self-defense and tools to avoid patient provocations avoiding the triggering of the cycle of escalation of aggression.
Above all due to the inadequacy of the structures and means available. According to the international literature, aggressive attitudes would have an indirect effect on the quality of care provided, as operators tend to spend less time on aggressive patients or do so less willingly. Professional training is considered by health professionals to be the most useful strategy to increase their skills, in fact, it can improve the reactions of nurses to aggressive episodes, providing prevention techniques, self-defense and tools to avoid patient provocations avoiding the triggering of the cycle of escalation of aggression. above all due to the inadequacy of the structures and means available. According to the international literature, aggressive attitudes would have an indirect effect on the quality of care provided, as operators tend to spend less time on aggressive patients or do so less willingly. Professional training is considered by health professionals to be the most useful strategy to increase their skills, in fact, it can improve the reactions of nurses to aggressive episodes, providing prevention techniques, self-defense and tools to avoid patient provocations avoiding the triggering of the cycle of escalation of aggression. as operators tend to spend less time on aggressive patients or do so less willingly.
Professional training is considered by health professionals to be the most useful strategy to increase their skills, in fact, it can improve the reactions of nurses to aggressive episodes, providing prevention techniques, self-defense and tools to avoid patient provocations avoiding the triggering of the cycle of escalation of aggression. as operators tend to spend less time on aggressive patients or do so less willingly. Professional training is considered by health professionals to be the most useful strategy to increase their skills, in fact, it can improve the reactions of nurses to aggressive episodes, providing prevention techniques, self-defense and tools to avoid patient provocations avoiding the triggering of the cycle of escalation of aggression.
As Nightingale quotes “nursing is not simply a technique, but a knowledge that involves soul, mind and imagination”, it is a knowledge that needs a method, a mindset that allows the professional to relate the whole. of abstract knowledge with the practical purpose (the satisfaction of the user’s needs) and therefore with the resolution of problems.
In order for all this to be achieved, however, the nurse must be made safe in his / her workplace. Only in this way will the nurse be able to promote well-being, prevent disease and restore health to the individual, the family and the community.