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Testimonials

"Excellent course overall.  I would recommend this course to others, it’s a 10 out of 10.  The physical techniques are effective, simple and truly relate to the reality of front line workers."
- T. Reimer, Behavioral Specialist, PA
"I am much more confident having taken this class.  The techniques were much better than those I have been taught from other programs."
- C. Shaffer, Behavioral Specialist, VA
"The training provided by CCG is detailed and has quality and quantity. The instructors know the topic, and feel very good about it. Very competent instructors and practical, real world applications, a 10 out of 10"
- S. Boyington, Corrections, ME
"Much simpler, more people are able to effectively use the techniques compared to our previous training. Very good overall, very realistic training"
- A. Curry, Corrections, ME
“Real world techniques. I can see myself using these techniques in my day to day work"
- S. Gee, Social Worker, CT
"Anyone of any size can make it work in most situations"
- J. Allen, Corrections, ME
“Very effective techniques and great instructors.  I highly recommend this course to my coworkers.”
- A. Chewery, Security, VA
"The techniques were easy to use, and they were taught well.  I agree that the physical techniques would not cause injury to the persons involved in the crisis.”

- B. English, Security - VA
"A 10 out of 10. "It uses a structured step-by-step process to de-escalate crisis" "The techniques are safe, effective, and progressive."
- J. Ciarlo, ME
"This course not only followed the emotions of the resident, but also validated the emotions and feelings that the staff experience"
- J. Dixon, Corrections, ME

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Advanced Course

Aggressive Behavior in the Workplace?

Train Your Workforce To Effectively De-Escalate Crisis Situations

Verbal and Physical Crisis Intervention Training

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Verbal and Physical Crisis Intervention Training
(Two Days) 

Building upon the aforementioned Beginner Course, this curriculum teaches participants fundamental skills on how to successfully escape and evade aggressive physical attacks, such as; punches, kicks, hair pulls, bites, chokes, as well as thrown objects.  This course also teaches how to safely gain physical control of an aggressive person through the utilization of a proprietary intervention technique developed by CCG.

Performed by 2 responders in a supportive, effective, and realistic manner, CCG holds maintain safety while protect the dignity, and demonstrating respect for the individuals involved.  Designed as a least restrictive control measure stopping and preventing physical harm immediately.   (More details on the actual techniques HERE)

  • Techniques effectively utilized in environments such as; hospitals, treatment centers, schools, group homes, juvenile detention centers, mental health facilities, etc.
  • Care and welfare of the individuals involved is paramount
  • Individuals are safely aided in calming down quickly and regaining self-control

This course also covers liability factors to consider when going hands-on, and discusses current Federal, State, and Accreditation guidelines to educate and prepare all persons involved.

Some of the topics covered during this course are listed below;

  • The only appropriate time to physically intervene
  • Understand the dangers of Positional Asphyxia and inherent risks of physical intervention
  • Safely and professionally stopping physical harm
  • Understanding body mechanics when performing physical techniques
  • Overcoming personal fears and anxiety when performing physical interventions
  • Preventing harmful behavior from coworkers
  • Safely transporting persons in crisis when required
  • Effectively debriefing coworkers
  • Working efficiently as a team during crisis

*(Use of single person control / restraint holds have been outlawed in many states, as well as thought to be unsafe by many accreditation agencies and best practice guidelines presented by state licensing organizations.  For this reason CCG does not endorse the use of a single-person hold, and only teaches a 2 person hold)

There is a practical review and competency based testing upon conclusion of course for certification.  Certification lasts for one year.

Cost

$599.00 Per Student / min. of 8 per class

$5995.00 – Up to 40 Students (Please contact us for larger group rates)

Includes:
Course Handbooks and all course materials
Personalized Award Certificate
Into The Crisis Ezine Subscription

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