CCG course developers maintain their working knowledge of what works best when dealing with crisis situations.

We follow the headlines, policy changes, and newsmakers in workplace violence, child safety incidents, school security, mental health, and corporate security. By doing so, we ensure that our curriculum stays focused on the most progressive and effective methods to handle crisis situations. Along the way, your staff is taught ways to work together during emergencies, rather then work against one another. Click on one of the links below to learn about the research, accreditation guidelines, licensing regulations, and best practice recommendations that went into designing our progressive training curriculum.

*New CMS Guidelines Effective for 2008*  42 CFR 482: Medicare and Medicaid Programs; Hospital Conditions of Participation and Patient Rights Federal Department of Health and Human Services Centers for Medicare and Medicaid Services There have been recent regulations passed relating to the use of restraint and seclusion in all Medicare and Medicaid participating hospitals.  These new regulations came into effect on January 8, 2008 detailing specific training requirements which include demonstrated competency, periodic refresher training, use of verbal intervention skills, understanding positional asphyxia and related duress while performing crisis intervention.  We are happy to say that our training curriculum is in alignment with these regulations.  We are pleased that there is renewed attention in the industry geared towards the regulation of training curriculums ensuring that companies similar in nature to ours, are mandated to keeping the highest standards possible.  (Click here to link to the actual text of 42 CFR 482)

The Crisis Consultant Group, LLC is committed to further research, and development to the field of crisis intervention. We constantly strive to provide our students with the most up-to-date information on current trends and standards regarding crisis intervention. We monitor the industry for new laws, and related liability issues as well. Having direct experience with different federal, state, community associations, and task forces, our development team is able to stay current with new regulations and issues concerning crisis intervention in today’s workplace. Our training passes on this information to our students and their employers, thus helping to make the safest and most modern advances in the training industry today. As the field of crisis intervention changes, we strive to ensure that all skills and techniques endorsed during our courses either meet or exceed the rigorous standards set by various federal and state regulations. Additionally, there are numerous accreditation organizations that also set high standards to be met, specifically related to verbal and physical intervention training. Throughout the development, and regular review of our curriculum, we endeavor to continually meet or exceed the recommendations and best practice guidelines of the following organizations:

  • Centers for Medicare and Medicaid Services (CMS)
  • Joint Commission on Accreditation of Healthcare Organizations (JCAHO)
  • Joint Commission on Accreditation of Rehabilitation Facilities (CARF)
  • Individuals with Disabilities Education Act (IDEA)
  • The National Alliance for the Mentally Ill (NAMI)
  • The Child Welfare League of America (CWLA)
  • The National Association of State Mental Health Program Directors
  • American Psychiatric Association (APA)
  • Department of Education
  • US Department of Juvenile Justice


As mentioned earlier CCG, LLC only endorses the use of physical intervention when there is immenient danger presented by an aggressor and it is used as a last resort to stop or prevent violence or harm from occurring.

For a detailed comparison of CCG Facing Emergencies And Reacting, Crisis Intervention Training™ and the
Pennsylvania Regulations (SMH-01-02) which are some of the most progressive
regulations in the industry, please click the link below.

(Link to SMH -01-02)