The Crisis Consultant Group, LLC is proud to announce a new training option for your organization. Our Master Instructors will instruct your staff in a One-Day 6 hour workshop geared towards aiding your staff build confidence and comfort in dealing with verbally aggressive persons.
The SOLVE Solution Workshop™ provides a unique way to bring training to your staff without having to commit to the full certification courses offered by CCG. This workshop will offer your staff that "extra training" that you would like them to have, while not requiring the full 8 to 32 hours of instruction that come from our other training.
This workshop specializes on the theories behind one of our unique verbal crisis intervention techniques using detailed handouts, and a PowerPoint Multimedia Presentation combined with numerous role play scenarios directly geared towards your type of organization. The training will focus in on the situations that your staff routinely has to deal with. In addition, when the students of this workshop participate in the role plays, they will also benefit from the CCG, LLC Realistic Feedback System™ (RFS) which provides a competency based, effective and creative way to evaluate coworkers skills and abilities. Using this system allows participants to recognize their strengths and weaknesses immediately following each scenario.
The workshop can be taught at your location or ours, whichever option best suits your budget and staffing needs. Since many of our clients have asked us for a way to "fill in" the gaps from other training they have received either internally from their own workplace, or by other alternative training organizations, we created this option as a way to offer exceptional intervention training in a shortened, yet more effective and intensive manner.
If you are interested in this course, please contact us to discuss training options for your organization.
$275.00 Per Person Includes:
Student Handbook and all course materials
Personalized Award Certificate
Access to CCG Master Instructors
- Improve Facility Teamwork
- Improve Communication
- Learn New Techniques For Crisis Situations
- Intensive Role Play Scenarios To Build Competency
- Build Staff Confidence and Trust
- Improve Morale
- Build Consistency Among Shifts / Departments
- And More!
