Don’t just take our word for it; let our clients tell you themselves. Our training is by far the best available in the industry today. We don’t make cold calls. We rely on word of mouth and this website alone as our only forms of advertisement. Word is spreading; in just under 9 years we have gained clients in 21 states across the nation, and have plans to soon expand internationally.
Watch and read comments below from our clients who have been in your position. They now have the ability to compare and contrast our training with our competitors, whom you may or may not be familiar with.
NBC News Report on CCG training in GA school system
Testimonials from CCG Train The Trainer Course
“I have been in the business of mental health both on the frontlines and as an administrator for over 20 years and experienced many crisis intervention programs. CCG is far and away the best I have come across. Their verbal intervention program is a solid de-escalation program that helps staff understand their role in the handling of an interaction before it becomes a crisis. The physical intervention portion of the program, in my opinion, is better than anything you will find in the industry. The physical intervention technique is safe and secure for both the aggressor and the responder. CCG has helped our staff feel more confident in dealing with crisis situations, and the amount of holds over the last 2 years has diminished as a result. I have the utmost respect for the CCG program and their team of trainers (Individuals with real life experience) and appreciate the availability and quick response for times whenever I had questions.”
Mark E., Executive Director - WI
"This is one of your recent students from your Train-The-Trainer course in CA. Frankly, you have your presentation on lock and are truly awe inspiring. Brendan, it's obvious that you're really on to something great here with CCG. Having your background, being as young, talented and as bright as you are, is definitely to your advantage. Your experience gives you a high level of credibility which is especially essential in training peace officers and professionals in the field of corrections. You represent the "new guard," the future. "Old school" ways and knuckle dragging mentality no longer have a place or safe haven in DJJ. Your innovative, fresh take on tried and true principles, anchored with effective, safe techniques that are easy to learn, is like a breath of fresh air. Your emphasis on intrinsic change as opposed to punishment and compliance is right on point. You have been able to motivate even the most jaded staff to "think outside the box," to be team oriented, confident, safe and in control during crisis situations with youthful offenders. Yours is a very powerful message indeed, one that is long overdue. Have a safe trip back home. Be well."
Karette F, Youth Corrections Counselor - CA
“Techniques were simple to perform, and are respectful to client and staff. It is a great new focus on handling crisis. Appropriate amount of time spent on stressing verbal intervention and safety, rather than going immediately to physical intervention. I thoroughly enjoyed the practical-role plays, and learning to apply the techniques in real situations.”
P. Schneeman, Training Coordinator - VA
“Simple and respectful. The physical techniques taught will work in real crisis situations due to the ability to stabilize and control the aggressive person. It maintains the sense of security for the individual and doesn’t impede their ability to breathe and calm down. CCG techniques are much better than those I learned in other programs.”
A. Remley, Substance Abuse Counselor - VA
“I feel that I now have a full understanding of verbal and physical intervention in regards to crisis situations. I feel much more confident in my ability to handle a physical confrontation with an agitated individual.”
R. Johnson, Residential Specialist - VA
“A highly recommended course, 10 out of 10. I am much more confident in my ability to handle verbal confrontation since attending this course. Excellent information, very clear, concise, easy to understand, and easy to implement.”
B. Collins, Local Probation Officer, VA
“I would recommend this program to my co-workers, it is very important, and needed.”
C. Cooper, Security, VA
“I would give the Verbal and Physical skills that were taught a 10 out of 10. Both instructors brought a lot of experience to the class. Good demonstrations and examples. They make a great team."
K. Hess, Security, VA
"The techniques were easy to use, and they were taught well. I agree that the physical techniques would not cause injury to the persons involved in the crisis.”
B. English, Security - VA
“Very clever and effective application of moves and holds.”
T. Simmons, Security, VA
I believe the techniques taught are simple and effective ways of controlling a crisis situation and will be valuable to me if the need arises to control a situation.”
J. McClafferty, Security, VA
“This training was interesting. It reaffirmed that things I had been doing were right, but this added new ways to deal with crisis when it occurs.”
R. Edens, Adult Probation Officer, VA
“Dear Crisis Consultant Group, LLC, I am writing to update you on my adjustment since taking your course and how I have implemented it in the classroom. I think that the most beneficial piece of information that I took away from the training was learning about the Emotional Response Levels. This has helped me to identify what stage of crisis escalating students are in and what type of intervention is necessary. I find that this has helped me head off issues that in the past, may have escalated. In addition, I have shared with my colleagues the information regarding antagonizing and disrespect (whether it be intentional or unintentional) that we, as adults, often do that worsens the behavior of our students. By offering controlled responses to my students, I have found that frequently what used to be major issues are rarely problems in my classroom these days (negative peer interactions, refusal to complete assignments, non-compliance). By using verbal responses to their aggression, every situation that arises continues to get easier and easier with time. It is as if my students have almost learned some of my de-escalation techniques. In a middle school situation where students LOVE to "feed off" of one another, I cannot say enough about how great it is to keep their behaviors and aggression at bay before it snowballs into something much bigger. Thanks again for all of your great information!"
J. WalkerSpecial Education Teacher, VA
“The Beginner Course was perfect for the time allowed. I would recommend this course to my coworkers; it is a10 out of 10.”
S. Sepulveda, Adult Pretrial Officer - VA
“This course is much better than the ones I have taken before. It went into much more detail. I am very pleased with the physical techniques. They truly are non-invasive and put no infringement on the thoracic cavity. We look forward to going back and training our staff.”
David Gowan, Director of Security and Risk Management, GA
“Good explanation of why the crisis occurs. Other workshops just deal with the physical techniques and don’t offer an explanation of the verbal, or the why’s behind the crisis behavior.”
P. Dougherty, Dir. Of Teacher Development, GA
“Excellent course overall. I would recommend this course to others, it’s a 10 out of 10. The physical techniques are effective, simple and truly relate to the reality of front line workers. The techniques taught are based on real experience. Their concept of the crisis cycle was never explained in the other courses I have taken in the past.”
T. Reimer, Behavioral Specialist, PA
“I am much more confident having taken this class. The techniques were much better than those I have been taught from other programs—they were simple, I don’t have to remember a lot of confusing positions like the others, and yet they are very effective and they are much safer for both patient and staff.”
C. Shaffer, Behavioral Specialist, VA
“Very effective techniques and great instructors. I highly recommend this course to my coworkers.”
A. Chewery, Security, VA
“This course was much better than the others I have taken in the past. Excellent trainers, effective instruction, sound material, and easy to apply in the real world.”
M. Stygles, Security Supervisor
“Top notch, well done, excellent course.”
D. Sousa, Vance Security Supervisor, VA
“A 10 out of 10. The physical intervention was much more realistic and easier to learn and apply.”
R. Davies, Security Shift Supervisor, VA
“It was clear, concise, and very interesting. Good class! I am much more confident in my ability to handle an agitated individual.”
S. Alejandro, Vance Security Supervisor, VA
“Highly recommended course. Better instructors then other courses.”
R. Campbell, Shift Leader, VA
“Great job, I really enjoyed the training, two thumbs up! I would highly recommend this course. I feel much more confident as a result.”
J. Nardini, Shift Supervisor, VA
"A 10 out of 10. "It uses a structured step-by-step process to de-escalate crisis" "The techniques are safe, effective, and progressive."
J. Ciarlo, ME
"The physical intervention techniques were easy to follow, and they came naturally. The positions felt strong and were effortless"
R. Farrell, ME
"This course not only followed the emotions of the resident, but also validated the emotions and feelings that the staff experience"
J. Dixon, Corrections, ME
"Well presented, very professional, and well researched" "Safer and easier" 10 out of 10"
R. Dearborn, Corrections, ME
"I am impressed with the techniques and how easy they are. A lot of safety and control requiring less staff to perform"
J. Greenlaw, Corrections, ME
"Much simpler, more people are able to effectively use the techniques compared to our previous training. Very good overall, very realistic training"
A. Curry, Corrections, ME
"This training would be useful in the corrections field and most others. It was safer for both staff and residents. It was very informative and more realistic than I had expected"
J. Cerrone, Corrections, ME
"The training provided by CCG is detailed and has quality and quantity. The instructors know the topic, and feel very good about it. Very competent instructors and practical, real world applications, a 10 out of 10"
S. Boyington, Corrections, ME
"Excellent hands on training. It appears to be less chance of injuries"
J. Macomber, Corrections, ME
"Anyone of any size can make it work in most situations"
J. Allen, Corrections, ME
"Easy to understand, not a lot of stuff to remember- seemed natural"
F. Terrell, Corrections, ME
"This was by far the best hands-on defense or control hold training I have ever received thus far working in corrections"
W. Goodman, Corrections, ME
"Great course would recommend it over everything else up to date for training"
J. Wilkerson, Corrections, ME
"I believe this was the best training to date. Anyone who does not believe in this is just not willing to try anything new"
G. Curry, Corrections, ME
"Very enjoyable! A full day of training can be very long; however the CCG instructors were very interesting and entertaining. They brought real life experiences to the discussion"
M. Wynne, Social Worker, CT
"Excellent, safe suggestions. Learned new ways to deescalate the situations, looking forward to the next class"
J. Onidi, Social Worker, CT
“Real world techniques. I can see myself using these techniques in my day to day work"
S. Gee, Social Worker, CT
"I felt that the other programs I have experienced in the past were not as realistic as CCG and did not allow for the individual to feel that their own comfort level with their actions is ok. CCG did not force us to memorize things that won’t be helpful in real crisis situations. I felt the program was extremely well done, and innovative--I am glad I attended!"
B. Johanson, Social Worker, CT
“This is an outstanding course. I enjoyed it even more the second time through. I would recommend this training to all of our security and contract security staff.”
J. Robey, Security, VA
“Excellent training course taught by knowledgeable and professional instructors”
H. Secondo, Security, VA
“Trainers were friendly; great when it comes to hands on training at a slow pace and fast pace, training was very educational”
J. Boone, Security
“Learned more effective techniques for holds, releases, etc. then prior training. Physical instruction was clearly demonstrated; holds were practiced and, when necessary, corrected. Verbal portion of class was informative and clear. Overall it was a very good course. Highly recommended.”
R. Numan, Security, VA
“I enjoyed the training and feel it will assist me in maintaining my confidence when confronted with these types of situations.”
M. Arnold, Security, VA